It applies to information collected and used by H. Young (Operations) Limited (referred to in this
similar technologies, such as web beacons. When we refer to “cookies”, we mean all of these.
you can do to manage your cookie preferences. Where any information we collect through cookies
- What are cookies?
- How you can manage your cookie
- How you can contact us
1. What are cookies?
Cookies are text files containing small amounts of information that are transferred and stored to
your device when you visit a website. Cookies are then sent back to the originating website on each
subsequent visit, or to another website that recognises that cookie. Cookies are useful because they
allow a website to recognise a user’s device and to remember a user’s actions and preferences over a
period of time.
Cookies can be ‘first party’ or ‘third party’ cookies depending on
the domain that sets them. In relation to our website, first party cookies are set
by third parties and information is collected and used in accordance with their policies. We have no
control over these cookies; they are used to allow third parties to provide certain services to us,
such as website analytics. For more information about these cookies, see the
“functionality/operational cookies” and “analytical/performance cookies" sections below.
First and third party cookies can be ‘persistent’ or ‘session’
cookies depending on their duration. Persistent cookies remain on a user's device
for the period of time specified in those cookies, and are activated each time that user visits the
website that created the cookies, until the cookies expire or are disabled by the user. Session
cookies allow the actions of a user to be linked during a single browsing session. A
session starts when a user opens a browser window and ends when the browser window is closed,
following which all session cookies are deleted. Our website uses both persistent and session
Web beacons (also known as internet tags, pixel tags and clear GIFs) are a similar technology which
typically uses transparent graphic images placed on a website. Web beacons are used in combination
with cookies to measure the actions of website users, such as the type of browser used to access a
web page and the time the page containing the beacon is viewed. We use web beacons in addition to
Cookies are used on our website to collect information about your user preferences, browsing habits
and the device you have used to access our website (including the make, model and operating system,
IP address, browser type and mobile device identifiers) so that we can:
- provide essential features and functionality on our website;
- help ensure that you get the best from our website by making it as easy and intuitive as
possible for you to use;
- remember choices you make and recognise you when you return, so you don't have to remind us each
time you visit;
- monitor and analyse website usage and performance so that we can improve how it operates
(including in relation to security) and the services available through it; and make suggestions
and recommendations to you and other users of our website about products or services that may
interest you or them.
Different cookies have different functions. Our website uses the following cookies:
Strictly necessary cookies
These cookies are essential for our website to operate. For example, they enable you to log into
secure areas of our website. We do not require your consent to set these cookies on your device as
our website cannot function properly without them.
These cookies allow our website to remember choices you make when visiting our website and recognise
you when you return. For example, these cookies allow us to remember your login details if you
choose to create an account with us, so that you don’t have to log back in from the same device each
time you visit our website.
We also allow a number of third parties including AddThis, Facebook, YouTube, Vimeo and MailChimp, to
set cookies on your device when you visit our website in order to provide certain functionality,
- an AddThis toolbar to allow you to share content on our website that you find interesting with
others through social media platforms and other third party sites;
- the ability to post Facebook comments about our website content;
- the ability to view YouTube and Vimeo videos that appear on our website; and
- the ability to view pop-ups on our website provided by MailChimp, our marketing service
When you first access our website, we ask for your consent to set functionality/operational cookies
on your device.
them, please review their policies.
We use Google Analytics, a popular website analytics service provided by Google. We allow Google
Analytics to set cookies on your device when you visit our website for the purposes of recognising
and measuring the number of visitors to our website and analysing interactions with our website,
such as items clicked on, web pages viewed and any web pages where users are encountering download
error messages from time to time. Google uses this information to compile anonymised reports on
website activity, which we use to help improve the way our website works. See here
for further information from Google about how Google Analytics works.
When you first access our website, we ask for your consent to set analytical/performance cookies on
your device. To opt-out of cookies provided by Google Analytics, you can install the Google
Analytics opt-out browser add-on available
here. The add-on will prevent your browser from sending information to Google Analytics.
Email interaction technology
Our emails may contain web beacons to tell us whether they are opened and verify any clicks through
to links within an email. We (or our marketing service provider on our behalf) use this information
to help us understand how an email campaign performed, what types of emails and content our
customers find interesting, and what actions our customers took, so we can improve our email
campaigns in the future and make our emails more relevant to you.
If you do not wish the web beacon to be downloaded onto your device, you should select to receive
emails from us in plain text rather than HTML.
4. How you can manage your cookie preferences
When you first access our website, you will see a “pop-up” cookies notice. By continuing to browse
our website after accepting cookies via the cookies notice, or by continuing to browse our website
after you have been presented with this notice without changing your cookie preferences, we will
take your action to mean that you consent to us setting cookies on your device in accordance with
The functionality/operational and analytical/performance cookies on our website are not strictly
necessary for our website to work but improve its overall performance and are intended to provide
you with a better browsing experience. If you do not consent to these cookies or wish to withdraw
your consent at any time, either decline them when you are presented with our cookies notice or
disable them by following the instructions below. Please be aware that if you do this, we cannot
ensure that all pages on our website will be displayed as intended or that all the features and
functions of our website will be fully available.
Many web browsers accept cookies by default. You can usually change the settings to refuse new
cookies, block or delete some or all existing cookies or alert you when new cookies are set on your
device. As the precise means by which you may do this will vary from browser to browser, please
visit your browser's help or settings function for more information. Alternatively, you can visit www.aboutcookies.org for further information
on how to change cookie settings across various browsers (e.g. Mozilla Firefox, Google Chrome,
Internet Explorer and Safari).
Please note that if you use different devices to access and use our website, you will need to ensure
that each browser on each device is adjusted to suit your cookie preferences.
For further information about how to opt-out of the third party cookies used on our website, please
follow the links in the “analytical/performance cookies" section above in relation to Google
- emailing: customercare@Madison.co.uk;
- writing to: Madison, Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, UK; or
calling: 01908 326032.
and, if necessary, signpost any changes from our web pages. We recommend that you check this page
from time to time to ensure that you are aware of and understand any changes.